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Our dedicated staff of full-time support coordinators will make sure you are promptly connected to our technical professionals to help identify problems and provide quick resolution plans. Our advanced call centers will log, track, and escalate calls automatically.
NA Telephone Contact Information:
800-227-8891
Thermo has a small automated assistant to efficiently route your calls. Please press 1 for spare parts orders, 2 for service related inquiries like Technical Support, Field Service, or In-House Repair (RMAs), or 3 for all other inquires including Sales and Marketing.
Mexico:
+52 55 5639-2360 or 5638-1004 | 
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